Our Customer Stories

Here at Space Homes we work hard to make sure your experience buying your new home is as stress free as possible. Here's what some of our new home owners have to say about buying with us.
43 reviews
Steven
Took possession of our new home through Space Homes on Friday 14th June 2024 and cannot praise the staff highly enough. They showed great patience and understanding during the process given our particular circumstances. Special praise has to go to Bethany Doyle and Julie Regan for their utter professionalism and warm hearted support during our journey. June 2024
Kayleigh
Very friendly and helpful throughout the reservation process, we dealt with Millie throughout the reservation process and nothing was too much trouble for her. Beth helped with the sale process and was also helpful and kept us up to date throughout the sales process. June 2024
Penelope
Although moving home is an incredibly stressful process, Sue @ Cromwell Gardens made the whole process so much easier. Friendly, helpful and always there to help, even on her days off. June 2024
Stephen
Sue was very helpful explaining everything in fine detail couldn’t of done eney more to help me choose my beautiful new home thank you to all the salespeople at castle Locke and Yorkshire Houseing June 2024
Paul
We first contacted Space regarding Alders development but after communicating for a while realised we were talking about different properties, wasn't easy with the remote sales team. We went to meet Claire from initial meeting was super friendly and really helpful the Ellerwood development is also better located and more central. We were able to get this moving and having already gathered information for the other site so from initial visit to completion it was 6 weeks but our timescale. Efficient service and guidance all way through. Big thanks to Claire and the support team. June 2024
Sian
Amazing from start to finish ...... After aa previous purchase having to be halted I went to see sue at space homes and i'm so glad I did. What a credit to the company, she has helped me from start to finish and explained everything in depth. She has helped me purchase a house I was worried was out of my reach as i'm self employed everything is 10x more difficult that a standard house purchase. Sue has been nothing but patient, helpful, informative and kind and I cant thank her enough. Nothing has been too much of an ask and communication has always been fabulous. I would highly recommend space homes and the Cromwell gardens development. Huge thank you to sue who has been so helpful and kept me updated every step of the way. June 2024
Louise
Sue Guppy at Space Homes was fantastic to deal with from the start. Sue has been really helpful throughout the purchase of the property, explaining the process and generally just being a really plain talking, no nonsense sales person who is really likeable and feels like I’ve made a friend although I’m sure she’ll be glad to see the back of me 🤣. May 2024
Rod & Tina
My husband and I would like to express our heartfelt gratitude to Sue who has very patiently walked alongside us through our ‘new home journey’. We could not have asked for anyone better ! She has been absolutely AMAZING from the day we encountered her and her welcoming smile. She instantly put us at ease with what was for us very daunting and unfamiliar territory. She was SO patient as we dealt with the ‘infamous’ online form that kept coming back as incomplete although we couldn’t figure out why…… !!! She constantly reassured us that all would be OK in the end. We would also like to commend Sue for her extremely prompt responses to all our never ending emails - something which, in all honesty, is rarely seen these days. We cannot thank you enough, Sue, for all you have done in making this journey of ours such an amazing one !! May 2024
Teresa Stead
Our experience with Space Homes has been absolutely brilliant! Excellent communication from the minute we enquired about our recently purchased property. Starting with Leanne & Millie, latterly Beth. A solicitor was recommended to us who is familiar with shared ownership properties. The process has taken 5 weeks from viewing the property to completion. Beth has reassured us every step of the way, always responsive to any questions we have raised and always a speedy response from all members of the team. We are currently in the process of moving in and so far highly delighted with our choice of home. Based on our experience we would definitely recommend Space Homes. 

May 2024 
Rebecca
Bethany our sales officer was great, she always replied to emails and didn't need chasing. She was very professional.

May 2024 
Joanne Maynard
I bought a shared ownership property on Highfield Manor Huddersfield. There have been some snagging issues, thats to be expected but Harron have been less than helpful. The communication and support I’ve had from Ellie (Suter) in the Customer Aftercare Team has been first class. Her patience and persistence has resolved all my issues. Thank you Ellie, you’re a credit to Space Homes. Good luck with your next chapter.

April 2024 
Freddie

Sue Lowe is great!

We’ve been to see Sue Lowe at Castle Locke Knaresborough a couple of times now to view different properties and she is great! Always working with a smile on her face and always has the answers to your questions.

April 2024

Jonathan Murphy
Great experience with Space Homes, fantastic communication and responsiveness throughout and everyone in the team I dealt with were both professional and friendly and personable. Great experience start to finish.

March 2024 
Jonathan Murphy
Great experience with Space Homes, fantastic communication and responsiveness throughout and everyone in the team I dealt with were both professional and friendly and personable. Great experience start to finish.

March 2024
Keith Cawthorne
Many thanks for the help you gave us last Saturday when we visited the Castle Locke development. It was nice to deal with someone who is very professional but at the same time has a very friendly helpful manner. You were able to help us fully with all our queries and we believe Plot 47 is exactly what we are looking for to make our Yorkshire home. You really are making our journey as smooth as possible

February 2024
Laura & Daley
Katherine and Kevin helped greatly towards the latter-end of our purchase process, to ensure it was as streamline as possible. Kevin’s direction / insight towards maintaining our stance on being able to port our mortgage (which was written in as part of our mortgage contract), was the tipping point of advice we feel, that secured our port to our current home.

2024
Jane Walker
It has been lovely dealing with Sue at Space Homes. She has been extremely helpful in starting the process of buying a new home on the Castle Locke development. Sue has explained the process that needs to be followed and given us all the relevant information that we need. Sue is also on gand for any questions or queries we have going forward, which is very reassuring January 2024
William Chadwick-Wood
Just moved into our new home, a 2 bedroom semi-detached with shared ownership, at the heart of the development! There are a few niggles with our home (Nothing Major) However, absolutely delighted with our new home! Claire has been brilliant throughout! Recommendations for solicitors and mortgage advisers have been bob on! If there's something you need doing and doing right, Claire is your women! Fantastic service, quick turn around from viewing to moving in. Superb, can't recommend enough!

December 2023
Jessica Hoad
Beth was really helpful throughout the process and thorough at the handover. She explained the process well to me as I am a first time buyer and wasn’t sure what to expect. Thank you

November 2023
Victoria Simmonds
Most of the problems reported has been due to the developer so nothing wrong with Space Homes service. Katherine H is a lovely person and helped me be informed the whole time. It was a very stressful period due to delays and problems with the developer but Katherine kept me updated and gave me honest information. Made it a whole better experience.

October 2023
Beth & Matthew
When we started to look into shared ownership houses we originally had a very bad experience. When we found the house with space homes they have been a pleasure from the beginning. Sue Lowe, who is our main point of call, has simply been incredible. She explains everything clearly, keeps us updated and checks in regularly. She is always helpful, cheerful and makes us feel like she really wants the best for us. We can’t thank her enough. Everything is done quickly and professionally. All the hard work is done for you. Very fantastic experience and we cant wait to move into our new home. Thank you. Beth and Matthew October 2023
Matthew & Bethany
Bethany Doyle was a extremely helpful during our discussions and any queries. She was very professional and kind. She is an amazing employee for your company.

July 2023
Thomas Smith
Claire was absolutely amazing! She made the process of buying our first home so easy and helped us every step of the way. We can’t thank you enough Claire!

April 2023
Annie Kirk
We had our home demo this morning and Sue was brilliant from start to finish.
She picked out a few small snags we had missed and made sure they would be fixed before we move in.
Thank you Sue
The Kirks

2023
Kiara Milner
Space Homes have been brilliant from start to finish during the buying process. We originally had a completion date of 7/9 but due to delays it got pushed back and we were told it would be November time. Our mortgage offer was due to expire at the end of October, we explained our circumstances to Space Homes and they made sure our house was ready by the end of October. We completed on 28/10 and absolutely love our new home, perfect! Beth was absolutely brilliant throughout the whole process, she kept us up to date with everything that was happening, explained everything clearly, got back to us very quickly when we had questions and was just fantastic all the way through. I couldn't recommend Space Homes and Beth enough! March 2023
Shebba Juntilla-Saberon
Purchased our first home at Saddlers Way, Keighley site! Judith who was our sales officer was friendly, accommodating and very informative, and helped us with all the requirements we needed to buy our home. She responded to emails very quickly and also called us frequently to update me and my husband the process of our application.

We are so grateful for having such a wonderful experience purchasing our first home with Space Homes! The process was straight forward and very easy to follow!!
We got our keys within 2 months of reserving our chosen property and the home itself has been completed to a very high standard.

Highly recommend!!!

2023
Amy & Oliver
Beth was very helpful during the house buying process. We always had a quick reply and answered any queries we had. She was honest with us when things were delayed which although wasn’t the news we wanted, we appreciated being told the truth. Great customer service throughout!

February 2023
Charlotte Blum
Katherine was a great help in buying my first home with Space Homes and I couldn’t be more pleased with how simple the process was made for me - thank you!

January 2023 
Deborah Lloyd
All the ladies I have been in contact with at Space Homes have been brilliant from start to finish. Thank you to both Bronte McQueenie and Beth Doyle for all your help and assistance provided with my new home.

January 2023
Susie Arms
We have just reserved our new home through space homes in Skipton. Claire has been helpful throughout the whole sales process. We are excited to move in. Location is brilliant for my family, we can walk to work, school, shops. No noise from the bypass or train lines.

2023
Diane Hawkes
Came over to Scarborough to view the site. Bronte in the office was brilliant answering any issues or questions we had. We met Beth the sales advisor who helped us achieve our goal of moving in. We have had some snagging issues but these have been dealt with very quickly by Ellie in the customer services who has been a star. All the workmen involved in the snagging issues have been reliable and have sorted them out in a professional manner.

2022
Philippa Bowland
I have recently reserved a plot at the Space Homes Pavillion development at Killinghall, Harrogate. The Sales Advisor Sue Lowe was extremely helpful and attentive. Sue was regularly in touch via calls and email throughout the process to help us get it over the line with the mortgage brokers and get the reservation paperwork issued as soon as possible. The Space sales staff were all very friendly and caring.

2022
Chris Wilcox
Visited the SPACE homes showroom last weekend and had the pleasure of meeting Sue, who was fantastic and helped guide me through the reservation process. Really impressed with the development, and the support Sue has provided from Day 1, and I'm looking forward to collecting the keys.

2022
Liam Archer
We have had a great experience to date with the sales representative from Space Homes.
Sue has been incredibly friendly & helpful since our initial interest in a property and continues to provide us with prompt assistance throughout the conveyance period.

Sue has made us feel at ease right from the initial enquiry and has made the process as stress free as possible.

We appreciate Sue's continued assistance and can't wait to move in.

2022
Jason Taylor
Judith and Sue at Space Homes have been an absolute pleasure to deal with. They have provided a fantastic, smooth and stress-free experience. They make a cracking cup of coffee too! Can't wait to move into my new home!

2022
Melissa Livingstone
Buying a home is often a stressful process with many highs and lows. Sue Lowe of Space Homes has been helpful and pleasant throughout our conversations with her and overall we have felt pleased with our experience. Sue was often prompt to respond with queries we have raised and during the viewings and gave us enough freedom to view the house without pressure. Thank you Sue for all your help with buying our new home, we are looking forward to getting settled in our new place :)

2022
Pete Evans
Moved into Lady Edith's in September 2021. We love our new home. Only had minor issues which are getting sorted. Thanks everyone.

September 2021
Nicola Mawdsley
We've been dealing with Sue Lowe, who has been so responsive to our queries - nothing has been too much trouble for her. Thank you Sue!

2021
Danielle Cooper
Our experience with Space Homes has been excellent so far. Sue has been really helpful and made the process very smooth. She's a superstar! Can't wait to move into our new home :)

2021
Nicola Mawdsley
We've been dealing with Sue Lowe, who has been so responsive to our queries - nothing has been too much trouble for her. Thank you Sue!

2021
Sinead Kelly
We have recently reserved our plot in Woodcroft and sue has been so kind and helpful throughout. All of our questions have been answered and sue continues to communicate with us on a regular basis.
Would highly recommend! 

2021
Nicola Mawdsley
We've been dealing with Sue Lowe, who has been so responsive to our queries - nothing has been too much trouble for her. Thank you Sue!

2021
Isabella Foster
We have had a fantastic experience with the Cromwell Gardens development so far. We originally booked an appointment with Sue to view a two bed property, she was super informative and absolutely lovely. So lovely in fact that we have ended up reserving the three bed she suggested we view! We can’t wait to move in and Sue has made the experience of buying our first home a wonderful one. We can’t thank/ recommend Sue enough!

May 2024 

Maizey & Sam

After a long exciting process, we are now in our lovely new home and absolutely love it! Thanks to Sue, she has been super helpful and we wouldn’t be where we are now without her help! Everyone from space homes have been super helpful and have made us feel so welcome and comfortable. 
Thank you!
 
Ellerwood

Sian

"Everyone at space homes have been helpful throughout the process of buying our first house. From first enquiring, to advising how we put ourself in the best position to reserve the house we wanted when it became available and then the aftercare. They were happy to answer any questions we had and guid us through. "

Millers Chase

Amy

Still can't believe I bought a house on my own, it was always a goal of mine but I also always thought something would happen that meant I couldn't do it. But I did. 
I'm still very proud of myself.

Saddlers Way

Shebba

"Buying our first home with Space Homes was amazing. We still can't belive how easy the process was to apply and reserve our chosen property, two months later we have our keys! Thank you so much to the amazing team from Saddlers Way, Judith for helping us buy our dream home!"

Saddlers Way

William

We are really happy with the house and the quality of service we could not recommend Space homes highly enough! We were shocked at how pain-free and quick the journey was and we completed it on time on the 8th Dec we have been in our house for a whole month and a bit now and we couldn't be happier! The home is surprisingly spacious compared to photos and there has been a lot of thought and carefully considered touches around which you just didn't get when we looked elsewhere. 

Ellerwood

Beth & Matt

Space Homes have been a pleasure from the beginning.
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Beth & Matt Springwood Park When we started to look into shared ownership houses we originally had a very bad experience. When we found the house with space homes they have been a pleasure from the beginning. Sue Lowe, who is our main point of call, has simply been incredible. She explains everything clearly, keeps us updated and checks in regularly.

Ryan

It was a really slick process & would recommend to anyone to do it themselves...
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Ryan Weavers View I’ve been saving a deposit through a LISA for 5yrs & finally in a position to buy. This development came up in a super ideal spot & from being shown round a different styles my partner & I were instantly set on the Garsdale. How you enter into the Kitchen/Diner, the large living room & super long garden it would be ideal for hosting & having friends round on the regular.

Stacey

My journey was so easy, from start to finish.
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Stacey Ellerwood My journey was so easy, from start to finish. I was supported by the sales manager Claire. Communication was fantastic and any questions I had, she was only a phone call away. It was my first time buying a property and space homes really did make it an enjoyable experience.